SurveyMonkey
SurveyMonkey — Online survey and form builder with templates, logic branching, and analytics reporting.
Our Verdict
Reliable workhorse survey tool; newer players like Typeform and Tally offer better UX for less.
Pros
- Massive template library covers common use cases
- Branching logic works without scripting
- Brand recognition helps response rates
- API allows programmatic survey creation
Cons
- Pricing crept up aggressively over years
- Feature creep makes UI cluttered
- Typeform feels more modern and mobile-friendly
- Enterprise features gated behind top tiers
Best for: Established teams running market research and NPS at scale
Not for: Startups wanting modern embeds and design flexibility
When to Use SurveyMonkey
Good fit if you need
- NPS survey distributed post-onboarding with logic branching
- Customer feedback form with real-time analytics dashboard
- Employee engagement survey with automated reminder sequences
- Market research survey with quota-based response targeting
- Product feedback form embedded in-app and synced to CRM
Lock-in Assessment
Medium 3/5
Lock-in Score 3/5
Pricing
Price wrong?SurveyMonkey Pricing
- Pricing Model
- freemium
- Free Tier
- Yes
- Entry Price
- —
- Enterprise Available
- No
- Transparency Score
- —
Beta — estimates may differ from actual pricing
1,000
1001K10K100K1M
Estimated Monthly Cost
$25
Estimated Annual Cost
$300
Estimates are approximate and may not reflect current pricing. Always check the official pricing page.
Community Discussion
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