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Ortto

Ortto (formerly Autopilot) — customer journey platform with email, SMS, push, in-app messages, CDP, and analytics for SMB/mid-market.

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Our Verdict

Solid all-in-one for SMBs wanting journeys without stitching ESP, CDP, and push separately.

Pros

  • Journey builder is genuinely pleasant to use
  • Bundled CDP plus analytics avoids tool sprawl
  • Email, SMS, push, in-app under one roof
  • Pricing reasonable for SMB and mid-market

Cons

  • Rebrand from Autopilot confused long-time users
  • Deliverability trails dedicated email ESPs
  • Mobile push feels secondary to email workflows
  • Reporting customization is limited
Best for: SMB and mid-market teams consolidating marketing stack under one vendor Not for: Enterprise teams needing best-of-breed depth per channel

When to Use Ortto

Good fit if you need

  • Triggering in-app messages based on CRM journey events
  • Sending post-purchase email + SMS sequences from one platform
  • Segmenting push notifications using built-in CDP data
  • Building user lifecycle journeys with email, push, and in-app

Lock-in Assessment

Medium 3/5
Lock-in Score
3/5

Ortto Pricing

Pricing Model
subscription
Free Tier
No
Entry Price
Enterprise Available
No
Transparency Score

Beta — estimates may differ from actual pricing

1,000
1001K10K100K1M

Estimated Monthly Cost

$25

Estimated Annual Cost

$300

Estimates are approximate and may not reflect current pricing. Always check the official pricing page.

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