Canny
Canny — customer feedback and changelog platform used by dev-tool companies to capture feature requests, prioritize roadmaps, and publish release notes.
Our Verdict
The default feedback and changelog tool for dev-tool SaaS; watch the bill as you scale.
Pros
- Clean UX makes feature-request capture nearly frictionless
- Built-in changelog ties requests to shipped features
- Voting surfaces real demand signal for product teams
- Decent integrations with Jira, Linear, and Slack
Cons
- Pricing scales quickly as your user base grows
- Public roadmap can create pressure to over-commit
- Moderation at scale becomes its own workflow
- Analytics depth lags dedicated product tools
Best for: Dev tool startups and SaaS teams wanting a public feedback board plus release-note workflow.
Not for: Enterprise orgs with strict internal-only feedback needs or very tight budgets.
When to Use Canny
Good fit if you need
- Public feature request board capturing developer community input
- Changelog published to users after each sprint release
- Roadmap voting surfacing highest-impact API improvements
- Internal feedback triage linking requests to Jira tickets
- SDK release notes delivered via Canny subscriber emails
Lock-in Assessment
Medium 3/5
Lock-in Score 3/5
Pricing
Price wrong?Canny Pricing
- Pricing Model
- freemium
- Free Tier
- Yes
- Entry Price
- —
- Enterprise Available
- No
- Transparency Score
- —
Beta — estimates may differ from actual pricing
1,000
1001K10K100K1M
Estimated Monthly Cost
$25
Estimated Annual Cost
$300
Estimates are approximate and may not reflect current pricing. Always check the official pricing page.
Community Discussion
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